Terms & Conditions

Last Updated: 13-12-2025

Welcome to Little Star BD. These Terms & Conditions govern your access to and use of our website www.littlestarbd.com, including any services, features, content, and products offered by Little Star BD. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General Terms of Use

• Little Star BD is an online retail platform offering baby and mother care products from local and international brands.
• By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
• If you do not agree with any part of these terms, you must not use this website.
• We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

2. Eligibility

• You must be 18 years of age or older to use this website.
• Users accessing the website from outside Bangladesh are responsible for compliance with local laws, but all disputes will be governed by the laws of Bangladesh.

3. User Account & Registration

• Little Star BD is not liable for losses caused by unauthorized access to your account.
• We reserve the right to suspend or terminate accounts providing false, misleading, or incomplete information.

4. Communication Consent

By using our website or placing an order, you consent to receive communications from us via:

• Phone calls
• SMS
• Email
• Website notifications

These communications may include transactional, service-related, or promotional messages.

5. Product Pricing & Information

• All prices are displayed in Bangladeshi Taka (BDT) and include applicable VAT unless stated otherwise.
• While we strive for accuracy, pricing or product description errors may occur.
• Little Star BD reserves the right to correct errors, cancel orders, or contact customers for confirmation before order fulfillment.
• Product availability and prices are subject to change without prior notice.

6. Promotions & Offers

• Promotional offers are subject to specific terms and validity periods.
• Any fraudulent activity related to promotions may result in order cancellation and legal action.

7. Order Cancellation

Customer-Initiated Cancellation

• Orders can be cancelled before shipment.
• Cancellation after delivery is not permitted.
• Refunds (if applicable) will follow our Refund & Return Policy.

Little Star BD Cancellation

• We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.
• In such cases, any advance payment will be refunded according to our refund policy.

8. User Conduct

You agree that you will not:

• Use the website for any unlawful or prohibited purpose
• Submit false, misleading, or incomplete information
• Interfere with the website’s operation or security
• Upload or transmit harmful, offensive, or abusive content
• Attempt unauthorized access to systems or data
• Violate intellectual property rights

If delivery fails due to incorrect information provided by you, additional delivery charges may apply.

9. Product Representation

• Product images are displayed for illustration purposes only.
• Actual colors or designs may vary depending on device display and manufacturer updates.
• Little Star BD does not guarantee that displayed images will perfectly match the delivered product.

10. Use of Website & Software

• All website content, software, and applications are the property of Little Star BD or its licensors.
• You may not copy, modify, distribute, sell, or exploit any content without written permission.
• Unauthorized or illegal use of the website may result in immediate termination of access.

11. Reviews & User Content

• Any reviews, comments, or feedback submitted become the property of Little Star BD.
• We reserve the right to use, edit, or remove user content at our discretion.
• Fake, misleading, or abusive reviews may be removed without notice.

12. Intellectual Property

• All content on this website, including text, images, logos, graphics, videos, and software, is protected by copyright and trademark laws.
• Unauthorized use of any material may result in legal action under applicable laws.

13. Indemnification

You agree to indemnify and hold harmless Little Star BD, its owners, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of the website.

14. Termination

• We reserve the right to suspend or terminate your access to the website without notice if you violate these Terms.
• Any pending refunds will be processed according to our Refund & Return Policy.

15. Limitation of Liability

• Products are provided on an “as is” basis.
• Little Star BD is not responsible for manufacturer warranties unless explicitly stated.
• We shall not be liable for indirect, incidental, or consequential damages.

16. Website Security

You must not:

• Attempt to breach website security
• Introduce malware, viruses, or harmful code
• Use automated tools (bots, scrapers) without permission

Violations may result in legal action under applicable laws.

17. Force Majeure

Little Star BD shall not be held liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, or technical failures.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

19. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

• 📞 Phone: 01721-558135
• ✉️ Email: littlestarbd.com@gmail.com
• 📍 Address: Mirpur 11, Dhaka 1215, Bangladesh

Little Star BD — মা ও শিশুর অথেন্টিক পণ্যের নির্ভরযোগ্য প্রতিষ্ঠান